Careers at Bungalow.Net
Perché lavorare con noi
Lavorare a Bungalow.net, va molto al di là solo semplicemente avendo un lavoro. Ci piace credere che la nostra azienda sia la nostra seconda casa e il nostro team la nostra seconda famiglia. Lavorando presso la nostra azienda, hai nuove interessanti opportunità per perseguire la tua curiosità, i tuoi desideri e, naturalmente, se ami viaggiare, questo è il posto ideale per te. È molto importante per noi offrire a tutti un ambiente di lavoro accogliente, amichevole e rilassante, in modo che ogni dipendente raggiunga il suo pieno potenziale.
Bungalow.net è stato creato intorno all'idea di fare un cambiamento nel mondo. La nostra azienda promuove viaggi in villaggi turistici dove si può godere la pace e la tranquillità, vivendo la vera natura lungo la strada. Mettiamo sempre l'ambiente al primo posto, per poter godersi la vita e viaggiare il più a lungo e il più possibile. Per questo motivo abbiamo scelto di partecipare a una campagna di piantumazione degli alberi e incoraggiamo tutti a fare lo stesso.
Unisciti a noi, insieme possiamo fare un cambiamento.
Vacancies
Vakantiepark Waterdorp Burdaard (Burdaard, NL)
Dipartimento:
Cleaning
Job Description:
Stiamo cercando nuovi colleghi delle pulizie per il nostro parco su piccola scala (6 case vacanza) Waterdorp Burdaard. In questa posizione contribuisci a una piacevole vacanza per i nostri ospiti garantendo una casa vacanza pulita all'arrivo degli ospiti.
Gli ospiti possono arrivare e partire tutti i giorni, quindi i lavori si svolgeranno dal lunedì alla domenica dalle 09:00 alle 15:00.
Per un'idea di questo villaggio acquatico, vorremmo rimandarti a https://www.bungalow.net/nederland/waterdorp-burdaard/.
Job Responsibilities:
What you will do
The 7 vacation homes of Waterdorp Burdaard are very nice and spacious, for 4, 6 and 10 persons. Soon our newly built 10 person house will be rented out, for this we are looking for a cleaning team of 2 cleaners who will clean this house after each stay.
As a Cleaner you will ensure that guests start their vacation with a 'wow' feeling. You will be part of a small team where everyone is there for each other. Your job:
* You make the beds
* You mop the floors
* You clean the kitchen
* You clean the bathroom and toilet thoroughly
* You make sure that the (bed) rooms, the terrace and the hall are clean
Requirements:
What we ask of you
You are someone who can tackle things. If your colleagues need help, you are happy to jump in.
Additionally:
* Experience with cleaning is required
* Flexibly deployable
* When receiving reports from guests, ensure that the reports are resolved quickly and adequately
* Proactive attitude. Thinks along to stay ahead of potential problems
* Speaks Dutch, English or German at a basic level
What do we offer you?
* A contract with flexible hours, based on the reservations made and a chance for a permanent position
* A salary of €17,50 per hour (from 21 years of age)
* Vacation pay
* 25 vacation days based on a full-time contract
* Pension fund affiliation (from 18 years of age)
* Employee discount on a booking at Bungalow.Net
Translated with www.DeepL.com/Translator (free version)
Applica:
What we offer
Generous vacation: 24 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Targu Mures (RO)
Dipartimento:
Customer Service
Job Description:
Cerchiamo uno specialista dell'assistenza clienti per assistere i nostri clienti con prenotazioni e problemi durante l'utilizzo della nostra piattaforma e dei nostri servizi.
Gli specialisti del servizio clienti forniscono un'esperienza positiva del marchio ai clienti esistenti e potenziali. Trattare i clienti con rispetto è una delle principali preoccupazioni per uno specialista del servizio clienti.
Le responsabilità dello specialista dell'assistenza clienti includono la risoluzione delle domande dei clienti, la raccomandazione di soluzioni e la guida degli utenti del nostro servizio attraverso caratteristiche e funzionalità. Per avere successo in questo ruolo, dovresti essere un eccellente comunicatore in grado di guadagnare la fiducia dei nostri clienti. Avere familiarità con il software LiveChat è un vantaggio.
Cerchiamo qualcuno entusiasta di imparare e crescere come membro di un team laborioso e solidale.
Job Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
Applica:
What we offer
Generous vacation: 26 days/year
Food tickets
Private life & medical insurance
Employee development program & cross-training
Flexible schedule
Employee discount for booking at Bungalow.Net
Team Bonding Events & Retreats
Company library
Office massage
Coffee/tea corner
Tuition reimbursement
Fruits day
Bungalow.Net Holidays (Vosselaar, BE)
Dipartimento:
Customer Service
Job Description:
Cerchiamo uno specialista dell'assistenza clienti per assistere i nostri clienti con prenotazioni e problemi durante l'utilizzo della nostra piattaforma e dei nostri servizi.
Gli specialisti del servizio clienti forniscono un'esperienza positiva del marchio ai clienti esistenti e potenziali. Trattare i clienti con rispetto è una delle principali preoccupazioni per uno specialista del servizio clienti.
Le responsabilità dello specialista dell'assistenza clienti includono la risoluzione delle domande dei clienti, la raccomandazione di soluzioni e la guida degli utenti del nostro servizio attraverso caratteristiche e funzionalità. Per avere successo in questo ruolo, dovresti essere un eccellente comunicatore in grado di guadagnare la fiducia dei nostri clienti. Avere familiarità con il software LiveChat è un vantaggio.
Cerchiamo qualcuno entusiasta di imparare e crescere come membro di un team laborioso e solidale.
Job Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
Applica:
What we offer
Generous vacation: 20 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Parc Maasresidence Thorn (NL)
Dipartimento:
Maintenance
Job Description:
Cerchi un lavoro stimolante e versatile in un ambiente bellissimo?
Parc Maasresidence Thorn è alla ricerca di un entusiasta assistente a tutto tondo per rafforzare il nostro team durante l'alta stagione!
Job Responsibilities:
Verantwoordelijkheden
Als Allround Hulpkracht ben je een belangrijk onderdeel van ons team en draag je bij aan een onvergetelijk verblijf voor onze gasten. Je zult verschillende taken uitvoeren, variërend van het helpen bij het zwembad, het strand, assisteren bij de verhuur van sloepen, fietsen en ons gloednieuwe E-Sim Racecenter. Daarnaast bied je ondersteuning bij diverse operationele taken op het vakantiepark en verwelkom je gasten met een glimlach.
Functie voorwaarden
Flexibel inzetbaar, bereid om ook in de weekenden en op feestdagen te werken.
Teamspeler met een proactieve en hands-on mentaliteit.
Klantvriendelijk en communicatief vaardig, met een servicegerichte instelling.
Affiniteit met recreatie en gastvrijheid is een pré.
Requirements:
Wat kunnen wij je bieden?
Een uitdagende en afwisselende baan in een prachtige omgeving, waar geen dag hetzelfde is.
Een gezellig team van collega's en een informele werksfeer.
Zeer goed all-in salaris (je vakantiegeld en vakantieopbouw zijn inclusief en worden meteen uitbetaald!
16 jaar: 8,00 per uur
17 jaar: 9,50 per uur
18 jaar: 11,00 per uur
19 jaar: 13,00 per uur
20 jaar: 14,50 per uur
21 jaar: 15,86 per uur
Mogelijkheden voor persoonlijke ontwikkeling en doorgroeimogelijkheden binnen het bedrijf.
Leuke kortingen en extra voordelen, zoals gratis gebruik van het zwembad, bowlen en gebruik van het Racecenter
Wil jij deel uitmaken van ons team en bijdragen aan een onvergetelijke vakantie-ervaring voor onze gasten? Stuur dan snel een bericht naar r.griffith@parcmaasresidencethorn.nl
We kijken uit naar je sollicitatie!
Applica:
What we offer
Generous vacation: 24 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Humphrey’s Thorn restaurant (NL)
